Customer First

Customer First

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In recent years, The internationalization process of Shandong Lingong has been accelerated again. While maintaining the leading advantage in China, the overseas market has also expanded its territory. A batch of products have been showcased in the world, setting off the trend of "Lingong Yellow" among users.

Lingong "hammer King" first campaign in The Mongolian market

Recently, Mongolia's first E6500F "Hammering King" was delivered to the customer of South Gobi Coal Mine, marking lingong Hammering King products officially entered the Mongolian market.

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Lingong E6500F "Hammering King" has always been the leading benchmarking product in the industry. Since its listing, Mongolian customers have noticed and remembered the large number of domestic mine customers and excellent performance.

E6500F "Hammering King" can switch two modes of pedal crushing and handle electronically controlled crushing with one key, realizing double pump conflow, increasing the striking frequency by 15% and greatly improving the efficiency; The XD boom and THE XD bucket rod under the heavy working condition are more suitable for the frequent vibration of the hammer working condition, with more reliable performance and longer life. Adopt independent heat dissipation layout, equipped with large radiator and fan, improve heat dissipation capacity, make the hydraulic oil temperature is low, the hydraulic system is more stable, avoid the high temperature phenomenon of hydraulic oil in crushing condition.

Reliable products are inseparable from reliable service. The complex and harsh working conditions and high attendance rate in mine construction make equipment maintenance a big problem. In order to meet customer needs, Shandong Lingong agents in customer site within 2000 hours of maintenance, consumable parts, and a permanent service personnel, regular maintenance of the machine, for the equipment is always in the best state escort, eliminate customer concerns. Take action to practice "customer as the center", won customer praise.

Strength, service complement each other, intentions to win customers

In the beautiful mountains of Ipoh, capital of Perak state of Malaysia, Shandong Lingong L956F loader is a dazzling "Lingong yellow", which stands out especially under the blue sky and white clouds.

Customer Anting is mainly engaged in earthwork, quarrying and other engineering business, and is a senior user of linjiang equipment. In 2017, he purchased the first Lingong L956F loader. After years of use, this L956F has won rich profits and development opportunities for Anting, and is deeply loved by Anting.

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"I made the right choice," Anting said. "I've never seen a loader run as long as the L956F without major repairs. In the past five years, the L956F has only had two minor problems. The on-site service staff arrived at the scene immediately and solved the problem for us without delay."

With the increase of business volume, Anting has successively acquired 2 Lingong L956F loaders in recent years. Not only that, he also strongly recommended the lingong equipment to friends. "Affected by the epidemic, our business has declined in the last two years, but lingong L956F, a reliable assistant, has effectively guaranteed our performance."

"I am very lucky to have chosen Shandong Lingong," said Anting. "I always believe in shandong Lingong's commitment of 'reliable bearer' and BELIEVE that SDLG and my quarry will get better and better."

Customer demand is the direction of shandong Lingong efforts, "customer as the center" is always put customer interests in the first place. Shandong Lingong will continue to polish the service benchmark in height, strength and speed, create service value, innovate service experience, and solve problems for customers. In the future, there will be more Lingong products delivered to users, creating greater value for customers.


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